As pet owners, we want the best for our furry friends, including their health and well-being. One way to ensure…
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There’s an argument to be made over the size of the Echo vs. Echo Dot. While both devices are quite…
If you receive an unexpected gift, you’ve probably wondered what you should do. Luckily, there are some simple steps you…
Some of the best free online games for kids can keep your little ones quiet and behaved. But they must…
The use of social media for customer service is a great way to interact directly with customers. They can post…
A good social media complaint management strategy should address both the public and private side of a customer’s complaint. A…
If a query is blocking the database, the solution may be to optimize the query. Often, the problem lies with…
When you encounter a difficult customer on social media, it is important to respond quickly. Most customers expect to hear…
professional response. This will help cultivate a positive brand sentiment. It’s important to delight customers and get them to recommend…
Using a helpdesk software can be an invaluable tool for social media managers, especially large companies. It allows them to…